As an HR Assistant you are literally on the front line every single day – that is why it is so very important that you stay one step ahead of changing regulation and accepted best practices. This dynamic 2-day training course will give you a solid grounding in the key essentials and industry norms and benchmarks for human resources management. Here’s just a sample of what you’ll learn :

• The ABCs of managing human resources
• Everything you need to know about HR and the law
• Top tips for finding and hiring the very best employees
• What are the most important elements and what you must have in a comprehensive job description and job profile
• How to formulate and customise a list of comprehensive, probing and flexible competency-based interview questions
• How to handle difficult situations and employee conflict with complete confidence
• Create and keep-up-to-date an employee policy manual
• Understand the legal issues and regulations (including safety, Basic Conditions of Employment, LRA, Employment Equity) that govern your company but more importantly how to interpret and then communicate these to your employees