Communication is vitally important and the way in which you communicate is so fundamental that it is easy to overlook its profound influence on your role as a Secretary. The truth is that people have distinctly different ways that they perceive and assimilate information, make decisions and solve problems. So, this 2-day power-packed and intensive training course – Communication Skills for Secretaries & PAs – is filled with fresh and insightful ideas, as well as proven communication skills that you really can’t do without!