Diversity can lead to misunderstandings in the workplace if managers don’t know how to deal with employee differences.
“South Africa is one of the most diverse countries,” says HR specialist Lizanne de Jong.
In one sense diversity has many benefits as it increases the possibility for innovation and new business solutions.
But if it is not managed correctly diversity can create division, frustration and conflict.
Barriers to Successful Workplace Communication – this article was featured on Skills Portal and looked at elements that could hinder good communication in a diverse work environment